Conditions générales de vente
1. Scope
These terms apply to all purchases made on https://unsoirdoux.com.
2. Products
Products are described as accurately as possible.
Images are non-contractual.
3. Prices
- Prices are in EUR (€)
- VAT included
- Shipping calculated at checkout
4. Orders
An order is confirmed only after email confirmation.
We reserve the right to cancel orders in case of:
- Payment issues
- Fraud suspicion
- Incorrect information
5. Payment
Secure payment methods are available at checkout.
6. Delivery
- Delivery within France
- Estimated time: 4–7 working days
- Tracking provided
Delays may occur due to external factors.
7. Right of Withdrawal
Customers have 14 days to withdraw without reason.
Conditions:
- Product must be unused
- Original packaging required
8. Refunds
Refunds are processed within 14 days after receiving returned goods.
9. Warranty
Customers benefit from:
- Legal conformity guarantee (2 years)
- Hidden defect warranty
10. Liability
We are not responsible for indirect damages or external issues beyond our control.
11. Data Protection
Personal data is handled under GDPR (RGPD).
12. Governing Law
French law applies.
Disputes can be handled via: